Verify your email

After you create an account with an email address, Qshot sends a verification message. The app works before you act on it, but a yellow banner stays at the top of the home screen:

Please verify your account to protect it and ensure continuous access.

Why it matters

A verified address is what proves the account is yours. Without it you cannot recover your password if you forget it, and access may be restricted later.

Steps

1. Open your inbox.
2. Find the message from Qshot.
3. Tap the verification link inside it.
4. Return to the app.

The email never arrived

Ask for a new one from inside the app:

1. Tap your account picture at the top of the home screen.
2. On the Settings page, tap Verify Your Account → Start.
3. An Account Not Activated! notice appears — tap Send.

Check your Spam folder as well.

The banner is still there after tapping the link

Try these in order:

1. Close the app completely and reopen it. Account status is read at startup.
2. Sign out and back in. This fetches fresh status from the server.
3. Open the link in a browser on a computer.

:::warning Why a computer? If the Qshot app is installed on your phone, Android may hand the verification link to the app instead of the browser. If that app is signed in to a different account, verification fails with no error message.

Opening the link in a desktop browser avoids this entirely. :::

If the problem persists, contact us from Settings → Contact via Email.